(New) Bookings for Private Instructions

(New) Bookings for Private Instructions

The following article outlines customized functionality to use Resource Scheduling and Bookings for Private Instructions. 

When building a Private Instruction product under Ticketing Setup-->Performances, add the following under the Content Tab:
  1. Booking Template “Private Lessons w/o Loc(yc)"
This will flag this product to use the following functionality. 

When processing a private instruction order, use the Custom Tab to do one of the following:·        
  1. Enter Instrument
  2. Enter Instructor
  3. Select Auto-Sched BookingAssigns
    1. (none) – leave if not ready to create booking
    2. Bi-Weekly (1st Assigned Date Req) – select if student will be a bi-weekly student. 1st date of instruction must be entered in Bookings. Backend process will run using that first date and create new booking assignments for dates bi-weekly following.
    3. Weekly (1st Assigned Date Req) – select if student will be a weekly student. 1st date of instruction must be entered in Bookings. Backend process will run using that first date and create new booking assignments for dates each week following.
    4. Manual Entry – Select to have # of rows created for bookings equal to # of instructions purchased. Dates for these bookings will match the date of the performance build. Dates then can be manually adjusted later.

Marking Attendance/Payroll

  1. If student attends – no action needed
  2. If student is no show (no make up lesson, instructor to be paid)
    1. Go into booking to the date of the missed lesson, mark as absent in Editing AssignmentsàNotes section. Backend process will read this as a no show on payroll report
  3. If student needs to reschedule, go to booking and assign new date (if known)
  4. If student needs to reschedule and new date is unknown, edit the booking to a dummy date in the future. 

Special Considerations:

  1. When backend creates new assignments in bookings, ignore conflicts will be set to ON
  2. When editing assignments, ignore conflicts shuts OFF, needs to be checked back ON
For additional information on setting up private instructions and other uses of bookings, please see the following article
    • Related Articles

    • Education and the Consortium

      The following article includes the resources available to users regarding Education setup and selling in the Consortium. Selling Education Sessions in Tessitura – PRAC In order to setup your Education season in Tessitura, it is highly recommended to ...
    • Citrix/Tessitura Login Troubleshooting

      The following article contains troubleshooting steps and additional information for when a user is experiencing issues logging in to Citrix and/or Tessitura. If these steps do not yield results, please submit a support ticket and let us know which ...
    • Fraud and Unauthorized Ticket Reseller Resources

      Fraudulent transactions and unauthorized ticket resellers are an increasingly common issue that many arts and culture organizations face. The following resources will help ensure that your organization is proactive and prepared when it comes to these ...